Blog Industry: retail
How retailers can ensure shopper retention in the omnichannel era
With the surge in online shopping, how can grocery retailers keep customers coming back for more? By ensuring on-shelf product availability and reducing the need for substitutions.
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How retail brands can win this holiday season
In order to maximize influence on in-store shoppers’ purchasing decisions, brands and retailers must implement effective merchandising strategies and ensure that these promotions are not only thoughtfully displayed but also strategically driven.
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How on-shelf availability improves ecommerce profitability
Fulfilling grocery orders while maintaining ecommerce profitability is a growing challenge. See how optimizing in-store picking can help your bottom line.
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Rethinking the role of the physical store
When the world shut down in response to the pandemic, only a handful of businesses remained essential — grocery stores being one of the most critical. Retailers and brands scrambled to adapt to a new reality, where demand for online ordering and delivery skyrocketed.
Learn MoreShopper behavior changed in 2021: How does this affect retail?
The COVID-19 pandemic has affected shopper behavior in many ways. From the way people perceive brands to the mindset around purchases, here are a few things that have emerged from the pandemic which brands need to be aware of.
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The changing state of the shelf: Coping with uncertainty
The COVID-19 pandemic affected supply chains across the US like never before. Trax conducted research in 2020 and again in 2021, and compared availability of 10 key product categories across geographies and retailers. Here’s what we found.
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Pandemic-proofing the supply chain: Hardening with technology
Some brands and retailers are still figuring out the best way to avoid the kind of supply chain disruptions caused by the pandemic in the future.
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Minimizing out-of-stocks with BOPIS and click-and-collect
The pandemic has provided an impetus to how people shop and the options retailers provide. These include buy online, pick up in-store (BOPIS), and click and collect. These can often result in depleted store shelves, leading to online and in-store customer dissatisfaction.
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How to quantify the benefits of AI-driven shelf digitization
Retail executives should prioritize technology investments to support unified retail commerce in today’s unpredictable business environment to analyze store conditions and improve the execution of activities like inventory management and out-of-stock replenishment, price changes and picking of online orders.
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Rethinking the retail workforce in a post-pandemic world
Supermarket sales and profits have been one of the few bright spots during the Covid-19 pandemic, but brands and retailers should be wary of a “business as usual” mentality.
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