Omnichannel Customer Engagement
 – Trax

Increased reach,
increased revenue

Connect with ready-to-spend consumers and incentivize them to shop with you.

Kickstart
customer engagement

Attract new customers without resorting to discounts.

Drive incremental sales

They get gift cards.
You get eager spenders.

The market research
you’re missing

Gain insights into
who your customers are
and what they want.

Your omnichannel engagement app

Drive new foot traffic and turbo-boost sales with Shopkick, a location-aware loyalty app that rewards online interactions and in-store purchases.

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Kickstart customer engagement

Our innovative app, Shopkick, rewards shoppers when they watch in-app content, interact with items in your store, and purchase goods. Users earn points called “kicks,” which can be redeemed for gift certificates.

Loyalty at the right price

Discourage discount shopping and one-time customers. Instead, incentivize full-price purchases and build brand affinity.

Excite sales

One Trax client achieved a 28:1 ROI, driving $78 million in sales. They even got 20% of their spend back in returned gift cards!

Learn more about Shopkick
TESTIMONIALS
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Andre Vieira
  • Digital Director
  • Auchan Retail Portugal

With the introduction of autonomous robots, Auchan wants to improve productivity in stores and optimize the supply chain, freeing employees to focus 100% on the mission of providing a better customer experience.

Read the customer story
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Rewarding shoppers… and retailers

Who doesn’t love incremental revenue? Rewards draw in new shoppers and encourage existing customers to spend more. After earning gift certificates, shoppers return to use them (and buy more), creating a loyalty-spending loop.

They buy more merchandise

Make your P&L happy. A study done by Visa Decision Science showed 57% of sales driven by Shopkick
are incremental.

See how it works
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The market research you’re missing

Enhance your marketing strategy with data — location, preferences, psychographics, etc.

Learn more

Omnichannel-engagement solutions for retail

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Shopkick

App-based rewards for shoppers who interact with your marketing and products.

Learn More

Speak to a Retail expert

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Lee Barwin

Director, Retail Marketing

Fueled by shelf digitization, today’s grocery is becoming agile, personalized and convenient for shoppers; find out what this means for your retail stores by talking with Lee.

GET IN TOUCH
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Ariel Sternfine

Director, Product Marketing, Retail

For a deep dive on ROI and the key use cases of availability, price integrity, supply chain and ecommerce speak with Ariel.

GET IN TOUCH

Recommended reading

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Resource

Innovation Summit 2020 – Nielsen

Meeting consumer needs with confidence, Jeanne Danubio, President, North America, Nielsen

Read More
Resource

Innovation Summit 2020 – Shopkick

Social distance customer engagement strategies, Brad Godwin, RVP, Shopkick (A Trax Company)

Read More
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