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  • Dynamic Workforce Management by Trax and Blue Yonder

An integrated AI-driven staffing solution providing retailers with real-time demand visibility and a flexible, experienced workforce to solve store issues quickly and at scale.

Dynamic Workforce Management by Trax and Blue Yonder

Trax Flexforce and Blue Yonder come together to solve everyday resource challenges by providing retailers and fulfillment centers with real-time demand visibility, transparency into every shift and a flexible, trained workforce that’s ready and right for the job.

Empty shelves in a grocery store, Hoarding food
THE PROBLEM

Lack of labor, lower satisfaction

Inflexible, linear labor models result in high employee turnover rates, labor supply challenges and empty shelves. The result? Unhappy customers and employees.

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THE SOLUTION

Flexible, transparent and data-driven

Allocate shifts to store staff or Trax Flexforce based on matching algorithms that find the right worker based on performance, experience and workload.

hardware store worker counting stock
THE IMPACT

Digital workforce, delighted customers

Keep shelves stocked, meet cross-channel demand and reduce delivery times from days to hours without overworking permanent staff.

How it works

By integrating Blue Yonder’s advanced forecasting and scheduling capabilities with Trax Flexforce, a 1.4 million-strong, on-demand retail workforce, Dynamic Workforce Management intelligently connects available employees to open shifts in real-time.

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"Trax gives us real insight into how our products look on-shelf in different retailers and in different regions. We see who else is on-shelf, how it’s placed, and what’s around us."

  • Brand Manager
  • Chosen Foods

Optimized scheduling

Blue Yonder’s advanced scheduling optimization engine handles unique work rule permutations to create optimal, compliant schedules for each location in a single instance of the system.

Play by the rules

Easy-to-set-up scheduling engine helps you define rules based on standard timeframes such as day, week, month or intra-day, and also change rules by country and location to keep up with dynamic labor laws.

Shift work made simple

Ensure consistent and superior service across all of your stores with cross-location scheduling. For example, one drugstore chain uses this feature to schedule their pharmacists across multiple stores to ensure great service during their peak hours.

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Trax brings visibility to retail execution as part of our go-to-market strategy.

  • David, VP of Strategy
  • Flying Embers

Future-thinking merchandising

With 1.4 M experienced retail representatives, Trax Flexforce covers 99.2% of all U.S. retailers, expanding your coverage in an uncompromised way across channels, small format stores and rural areas.

The right man

Proprietary matching algorithms process in-store experience, location, workload and dozens of factors to identify the right person with the right skills for the right merchandising job.

…for any job

Whether you’re looking to make merchandising progressively smarter or want fast support for online order surges, the elasticity of our team means you can solve for your specific issues efficiently

Why Trax Dynamic Workforce Management?

Leverage a huge pool of skilled and flexible talent able to fill shelves, staff curbside pick-up, pick and pack same-day deliveries, and reset in-store merchandising. Create more accurate staffing schedules and increase productivity, all while saving money and time.

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Flexible workforce model

Cost-effective solution to manage high employee turnover and rising training costs

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Wide store coverage for any in-store execution task

1.4M skilled workers available nationwide for any merchandizing and fulfilment activity.

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Transparency and assured performance

Every store visit is tracked, QA checked and scored using nearly 50 metrics to ensure the right job is done — every time