Dynamic Workforce Management by Trax and Blue Yonder
Trax Flexforce and Blue Yonder come together to solve everyday resource challenges by providing retailers and fulfillment centers with real-time demand visibility, transparency into every shift and a flexible, trained workforce that’s ready and right for the job.
Lack of labor, lower satisfaction
Inflexible, linear labor models result in high employee turnover rates, labor supply challenges and empty shelves. The result? Unhappy customers and employees.
Flexible, transparent and data-driven
Allocate shifts to store staff or Trax Flexforce based on matching algorithms that find the right worker based on performance, experience and workload.
Digital workforce, delighted customers
Keep shelves stocked, meet cross-channel demand and reduce delivery times from days to hours without overworking permanent staff.
How it works
By integrating Blue Yonder’s advanced forecasting and scheduling capabilities with Trax Flexforce, a 1.4 million-strong, on-demand retail workforce, Dynamic Workforce Management intelligently connects available employees to open shifts in real-time.
Blue Yonder’s advanced scheduling optimization engine handles unique work rule permutations to create optimal, compliant schedules for each location in a single instance of the system.
Play by the rules
Easy-to-set-up scheduling engine helps you define rules based on standard timeframes such as day, week, month or intra-day, and also change rules by country and location to keep up with dynamic labor laws.
Shift work made simple
Ensure consistent and superior service across all of your stores with cross-location scheduling. For example, one drugstore chain uses this feature to schedule their pharmacists across multiple stores to ensure great service during their peak hours.
With 1.4 M experienced retail representatives, Trax Flexforce covers 99.2% of all U.S. retailers, expanding your coverage in an uncompromised way across channels, small format stores and rural areas.
The right man
Proprietary matching algorithms process in-store experience, location, workload and dozens of factors to identify the right person with the right skills for the right merchandising job.
…for any job
Whether you’re looking to make merchandising progressively smarter or want fast support for online order surges, the elasticity of our team means you can solve for your specific issues efficiently
Why Trax Dynamic Workforce Management?
Leverage a huge pool of skilled and flexible talent able to fill shelves, staff curbside pick-up, pick and pack same-day deliveries, and reset in-store merchandising. Create more accurate staffing schedules and increase productivity, all while saving money and time.
Flexible workforce model
Cost-effective solution to manage high employee turnover and rising training costs
Wide store coverage for any in-store execution task
1.4M skilled workers available nationwide for any merchandizing and fulfilment activity.
Transparency and assured performance
Every store visit is tracked, QA checked and scored using nearly 50 metrics to ensure the right job is done — every time
The brand freed up 38% of its field force's time by switching from manual to digital audits. This allowed the team to audit 4 new categories while enjoying 40% in cost savings.
- Project manager
- Coca Cola Hellenic
It was highly important for us to get the right stocks in place. We achieved 99.5% product availability in stores three hours before the games started.
- Global Senior Director
- Customer and Category
We’ve seen a huge improvement in our execution AND the quality of the data and insights that we can get to since introducing Trax.