- Solutions
- Trax Retail Watch – Real-Time Shelf Monitoring System
Our real-time shelf-monitoring and analytics platform reveals what’s happening in the aisles so you can optimize operations.
Trax Retail Watch
Poorly managed shelves result in unhappy shoppers and missed sales, but retailers don’t have the manpower to spot every error as it happens. Trax automatically scans shelves, analyzes conditions, and prioritizes fixes to unlock each aisle’s full potential.
Inadequate resources to track store conditions
Leading retailers spend $340 million a year on manually monitoring shelf availability. Yet, on average, 8% of products are out of stock, resulting in a 4.1% loss of revenue.
Computer Vision and cameras
Shelf cameras, image-recognition software, revenue-focused analytics, and app-based alerts provide real-time visibility and prioritized solutions.
Faster fixes, ascendant sales
By automating shelf scans, retailers can improve labor efficiency, increase item availability, reduce price inaccuracies, and drive 2%+ in incremental sales.
See Retail Watch in action
How it works
Trax Retail Watch monitors and analyzes real-time shelf conditions and communicates insightful data through mobile- and web-based alerts and dashboards.
"With the introduction of autonomous robots, Auchan wants to improve productivity in stores and optimize the supply chain"
- Digital Director
- Auchan
Eagle-eyed from any device
Trax’s magic starts with in-store cameras that capture real-time shelf conditions. Images are sent to cloud servers, where deep-learning algorithms analyze with pixel-perfect accuracy to identify each SKU.
The best views
Each store’s camera network is tailormade for its size and layout. Shelf-edge cameras are great for main aisles, dome cameras for fresh categories, and autonomous robots for new products.
Experience matters
With over 2 million hours of store monitoring, 2700 meters of shelf space captured hourly, and 350,000 SKUs added daily to our database, Trax provides an unparalleled Computer Vision solution.
"Trax makes it very easy for us to measure availability and out-of-stock - these were critical issues for us to deal with."
- Chief Operating Officer
- Leading Supermarket Operator
Working together works
Liberate store staff from monotonous duties to give them more time to help customers. Trax Retail Watch takes care of spotting shelf-stock issues, then builds efficient task lists that prioritize KPIs, saving your team significant time.
On the alert
Receive alerts immediately or at regular intervals about out-of-stocks, low facings, incorrect or misplaced products on a shelf, and missing or incorrect prices.
Quicker pickers
We speed up the online-order picking process. Since we know exactly where every SKU is (or isn’t), we can map the perfect path for getting the cart fulfilled.
"We use Trax to automate and improve their store audit time, taking it down to 15 minutes per category leading to better execution and shopper experience."
- Leading Global Retailer
High-tech team tools
Trax Retail Watch gives managers the tools they need to elevate each staff member. They can see a live feed of performance and store execution to make immediate changes on the floor or build long-term strategies for improvement.
Track and train
Track task velocity and task accuracy at the associate level to take corrective actions and target training.
"After working with many of the larger ISVs without success, we found a partner in Trax for visibility into store level execution of promotions and supply chain planning."
- Senior Manager
- Major US Retailer
A guiding light for growth
We transform shelf intelligence into meaningful insights for continuously improving operations. Data is aggregated for both the store and the entire chain, allowing management at each level to see the bigger picture.
Break bad patterns
Analyze out-of-stock durations to discover supplier issues and optimize order sizes. Schedule replenishment runs or increase shelf holding power to prevent chronic availability problems.
Integrate and calibrate
Trax API allows you to connect its wealth of information and analytics to other datasets and systems — such as POS and inventory. Discover and correct systemic problems to save millions of dollars in lost sales.
Retail Watch Calculator
Use our online calculator to see how much Retail Watch can improve your sales and free up your workforceWhy Trax Retail Watch?
Open up a world of possibilities by converting real-life shelves into real-time data. Redefine last-mile excellence, perfect the supply chain, and free up staff to serve and delight shoppers.
Proven results
On average, Trax reduces out-of-stocks by 30%, improves price accuracy by 80%, and wins back 250 labor hours per associate.
Industry-leading precision
With over a decade of refinement and retail’s largest product database, our algorithms boast 95%+ image-recognition accuracy.
Built to grow
Quickly scale to thousands of categories in hundreds of stores. Our turnkey solution is end-to-end and easily expandable.
- Digital Director
- Auchan Retail Portugal
With the introduction of autonomous robots, Auchan wants to improve productivity in stores and optimize the supply chain, freeing employees to focus 100% on the mission of providing a better customer experience.
- Senior Manager
With the proliferation of cameras in our enterprise, Computer Vision will transform retail significantly over the next few years by bringing visibility to store level execution of promotions and supply chain planning. After working with many of the larger ISVs without success, we found a partner in Trax who will help us build a complete solution.
One of the largest global supermarket chains taps on Trax Retail Watch to obtain greater product availability at End-Caps. They achieved an increase of 7% in planogram compliance and a 10% reduction in out-of-shelf instances.
