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Deloitte Israel: Future of Retail-Tech Emerging Landscape in Israel

In partnership with Nielsen Innovate and Salesforce.

Deloitte: The retail industry is experiencing rapid disruption caused by new technologies and changing customer expectations. The purpose of this map is solution-focused – to understand how to cope with the sector’s major shifts and to provide key players with the tools to thrive throughout their transformation.

Read the report to learn more about 8 sectors of Israel’s vibrant retail tech ecosystem.

1 | Granular Action

Gain insights on individual customers in order to personalize products, offerings and services. Make the landing page to your e-commerce site for each customer, offer different deals depending on personal preferences, or build a loyalty program fit to an individual’s needs.

2 | Mass Moves

Use data to understand the big picture. Make decisions regarding product mix, merchandising, pricing and more using market, customer, store, and site data.

3 | Finders

Help customers find what they are looking for with advanced search and enhanced browsing tools.

4 | Keepers

Use data to understand the big picture. Make decisions regarding product mix, merchandising, pricing and more using market, customer, store, and site data.

5 | Safe & Secure

Avoid risk and protect customers’ privacy with secure payment tools. Some online retailers and buyers do not consider the online checkout channel equally as safe as a traditional in-store payment method.

6 | Quick & Convenient

Remove the pain of paying with fast and flexible options at checkout online and in-store. As e-commerce becomes increasingly global and higher value items are being sold online, transaction options need to adapt.

7 | Warehouse & Wheels

Remove barriers to purchase by providing the product information that customers need to make their purchase decisions. Turning a click or a visit into a sale relies on building consumer trust and confidence in the purchase.

8 | In-Store Operation

Use data to understand the big picture. Make decisions regarding product mix, merchandising, pricing and more using market, customer, store, and site data.

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