Build your career with Trax

Join one of the fastest growing SaaS companies in the world

At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.

Trax team sitting around a table during a social event with some drums
Trax team sitting in the waiting area having a conversation
Trax team members sitting infront of a Trax sign
Trax team members relaxing in a break area

Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!


Account Manager, Retail

Cincinnati · Full-time · Management

About The Position

Trax is expanding business with Retailers around the globe. In the United States we have launched multiple pilot engagements with large national Retailers. We are looking to hire an Account Manager who can have a dedicated focus on these retail customers and help drive them from successful pilots into chain-wide rollouts. 

The main responsibilities of this Account Manager is to build strong relationships with each of our retailer customers and to own these relationships from a commercial standpoint. This involves ensuring we are aligned on success criteria for each program phase and ensuring that we marshall the necessary resources from across Trax to deliver successfully for the customers.


About Us:

Trax is the world leader in computer vision solutions for retail, ranking in the top 25 Fastest Growing Companies on Deloitte's Technology Fast 500 list. The company enables tighter execution controls in-store and can leverage competitive insights through their in-store execution tools, market measurement services, and data science to unlock revenue opportunities at all points of sale. Trax uses smartphones, tablets, fixed cameras, and robotics to gain actionable shelf analytics in real-time.

In 2019, we were selected as a Red Herring Top 100 Global company and have been ranked in the top 25 Fastest Growing Companies on Deloitte’s Technology Fast 500 list. Our global headquarters is in Singapore, with offices across Asia Pacific, Europe, Middle East, North America and South America. To find out more about Trax, please visit

Trax Retail provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


-Build relationships with each customer

-Define account plans to achieve our goals in each account aligning quarterly with leadership

-Understand customer organizations and buying decision criteria

-Understand and document organization structure & decision making processes for each customer

-Work closely with customer to ensure smooth adoption of technology both at store level and at HQ

-Manage negotiation with customers on commercial terms & agreements

-Build new business opportunities inside existing accounts

-Ensure we are bringing necessary resources from Trax to meet customer needs

-Achieve growth and hit sales targets for Syndicated product

-Achieve growth and hit sales targets for Medium/Local CPGs


  • A Bachelor's degree preferred.
  • 5-10 years as a sales leader driving meaningful revenue in the Retail space.
  • Should be able to negotiate with customers calmly and other companies to maximize customer relations and product performance.
  • Communicate clearly and often.
  • Must be able to plan strategies and future operation goals effectively.

Key Competencies

  • Teamwork Orientation
  • Technical Capacity
  • Thoroughness
  • Time Management
  • Customer/Client Focus
  • Flexibility
  • Sales Acumen
  • Experience w/ new & emerging technology solutions
  • Retail / CPG industry Knowledge including knowledge of retailer operations and technology roll outs
  • Project management experience

Apply for this position