Jose, Head of Operations, Americas, Mexico

 

Own it

 “When we hold ourselves accountable, we build trust with our clients and colleagues, driving real innovation and making a positive impact.”

 

Accountability is a core value that guides my professional behavior. It’s about owning up to my responsibilities and being transparent about my contributions. Accountability means being reliable and delivering on my commitments, while also being open to feedback and making necessary improvements. This value helps create a culture of trust and reliability within the team, where everyone can depend on each other to meet their responsibilities. For me, accountability is crucial for fostering a productive and trustworthy work environment.

 

Honor it 

“By focusing on our customers, we build strong, lasting relationships and drive innovation in how we deliver value.”

Integrity is fundamental to how I approach my work and interactions. It’s about maintaining honesty and transparency, and making decisions based on ethical principles. Integrity guides me to act consistently with my values, even when it’s challenging. It’s essential for building trust with colleagues, clients, and stakeholders. By upholding integrity, I contribute to a culture where ethical behavior is prioritized and where we all strive to do what’s right. It’s about being a role model for honesty and fairness in all aspects of our work.