Join one of the fastest growing SaaS companies in the world
At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.
Trax is a rapidly growing
company with start-up values
We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.
Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!SEE OUR CURRENT VACANCIES
Data Specialist (Professional Services)
About The Position
Join us as a Data Specialist and be instrumental in supporting the EMEA Professional Services team with data needs; lead the successful setup of Trax solutions, finalize reporting requirements, and deliver the professional services developments to client satisfaction and acceptance.
Your daily tasks will include:
- Conversion: translate reporting requirements into formats accepted by Trax service providers.
- Cooperation: working closely with our customers and development teams to define, receive and run user acceptance tests on professional services deliverables.
- Implementation: ensure the implementation of the desired solution by collaborating with several internal and external parties (e.g.: R&D teams, support, QA, subject matter experts).
- Take responsibility: for setup, configuration, maintenance of project reporting and KPIs including periodic analysis of related data items.
- Support: the customer integration process with Trax systems via API.
You are looking for us if You:
- Have prior experience within a data driven role
- Are a proficient Excel user who is familiar with handling large databases, using advanced functions and can easily see correlation
- Know how to interpret customer business needs and translate them into applications and requirements
- Have strong analytical skills and attention to details
- Can easily communicate in English
- Are self-motivated and able to work either independently or within a team
- Are able to work under pressure
We will be made extremely happy if You:
- Have knowledge in relational DB and SQL
- Can speak one (or more) of the following languages: Russian, French, German
- Are familiar with Retail/CPG/FMCG industry within EMEA
What we can provide You in return:
- Supportive environment: You can rely on us from your first working day. You will be cared for and get every support and feedback you need for your personal development.
- Learning platform: You can access hundreds of courses and articles in order to keep your knowledge fresh and gather new skills.
- Career path: We pay high attention to internal promotion. You can continue your career either in a more technical role within our R&D team or become our next team lead within Operations.
- International environment: With 20 offices worldwide, you will definitely get in touch with other cultures and gain useful experience in an international environment.
- Flexibility: We have a high-trust culture with freedom to manage your own schedule.
- Translate reporting requirements into formats accepted by Trax service providers and oversee the timely development process
- Working closely with the customers and development teams to define, receive and run user acceptance test on professional services deliverables
- Develop deep knowledge and expertise on Trax products and solutions
- Collaborate with project stakeholders internal/external, partners, R&D teams, support, QA and subject matter experts to implement the desired solution
- Responsible and accountable for setup, configuration and maintenance of project reporting and KPIs including periodic analysis of related data items
- Support customer integration process with Trax systems via API
- Strong analytical skills and understanding of how to interpret customer business needs and translate them into application and requirements
- At least 1 year of experience within a data driven role
- Experience working with information systems
- Solid written & verbal communication skills in English
- Self-motivated and able to work either independently or within a team
- Diligent with attention to detail
- Ability to work under pressure
- Knowledge in relational DB and SQL is a strong advantage
- Knowledge of Russian/French/German language is an advantage
- Knowledge of the Retail/CPG/FMCG industry in EMEA is advantageous
- University degree