Build your career with Trax

Join one of the fastest growing SaaS companies in the world

At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.

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Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!

SEE OUR CURRENT VACANCIES

IT Support Specialist

Tel Aviv · Full-time · Experienced

About The Position

Trax is looking for an IT Support Specialist to join our IT team. We are looking for someone who wants to learn new things, take ownership of existing systems and manage new services and systems.

The IT Support Specialist will be Handle On-boarding and Off-boarding IT operations, take ownership of user creation in various corporate and commercial applications, work under pressure and with tight SLAs to provide excellent service and much more.

 

Responsibilities

  • Provide IT services in the Tel-Aviv office.
  • Handle On-boarding / Off-boarding and IT operations.
  • Take ownership of user creation in various corporate and commercial applications.
  • Handling IT documentation.
  • Handling Inventory IT operations.

 

Requirements

  • An IT Support Specialist with at least 4+ years hands-on experience in IT Help desk / IT from a global company.
  • Worked on various OS environment: Windows , Linux (mandatory), MacOS
  • Understanding networking concepts such as TCP/IP, VPN
  • Experience with office support environment and printers
  • Experience with Identity Provider/ SSO concepts like Okta
  • Experience with Office365 or familiar systems
  • Have experience in computer repair, deployment and troubleshooting.
  • Knowledge of antivirus principals and client configuration
  • Good English skills – reading and writing

 Advantage:

  • AWS / GCP or another cloud platform principal knowledge
  • Experience with multiplatform, cloud-oriented environments
  • MCSE/MCITP
  • Linux/ MacOS courses and certifications

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