Build your career with Trax

Join one of the fastest growing SaaS companies in the world

At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.

Trax team sitting around a table during a social event with some drums
Trax team sitting in the waiting area having a conversation
Trax team members sitting infront of a Trax sign
Trax team members relaxing in a break area

Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!

SEE OUR CURRENT VACANCIES

Account Manager

Boston · Full-time · Management

About The Position

Come join our team as an Account Manager! Details about the position are below:

-Opportunity to work in a well-funded growth company with very successful and entrepreneurial leadership.

-Works across many parts of the business, from sales to field services, while also acting as the point of contact for various clients to ensure a unified process.

-Access to Operations and Product leadership teams, as the organization has an open-door policy.

-Opportunity to evolve into a strategic sales role and client services.

-While you will have access to leadership, we encourage entrepreneurial thinking and you will be given rope to create your own path!

This position can be remote and located in the following locations:

-Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Michigan, Missouri, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas, Wisconsin


About Us:

Trax is the world leader in computer vision solutions for retail, ranking in the top 25 Fastest Growing Companies on Deloitte's Technology Fast 500 list. The company enables tighter execution controls in-store and can leverage competitive insights through their in-store execution tools, market measurement services, and data science to unlock revenue opportunities at all points of sale. Trax uses smartphones, tablets, fixed cameras, and robotics to gain actionable shelf analytics in real-time.

In 2019, we were selected as a Red Herring Top 100 Global company and have been ranked in the top 25 Fastest Growing Companies on Deloitte’s Technology Fast 500 list. Our global headquarters is in Singapore, with offices across Asia Pacific, Europe, Middle East, North America and South America. To find out more about Trax, please visit www.TraxRetail.com.

This position will be working with Survey.com. Survey.com provides CPGs with in-store retail intelligence, merchandising support, and brand representation services. With more than 800,000 vetted field representatives available on-demand, we offer full U.S. coverage, fast turnaround times, and scheduling flexibility.

Survey.com has experienced significant growth over the past few years. This is mainly attributed to process efficiency and an exciting new leadership team with decades of collected experience, focusing on transforming start-up companies into successful and stable mid-sized businesses. We collaborate and support large Fortune 50 companies with product and merchandising solutions.

Trax Retail provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Responsibilities

An Account Manager you work to standardize the way the organization facilitates client success and projects within. Our Account Managers drive the majority of sales, by engaging constantly with current and past clients, and new clients. This is mainly a sales position!

Daily activities will include but not limited to:

-Collaborate with clients to design successful campaigns to drive ROI

-Connect tools and platform with client needs

-Create contracts for campaigns and projects

-Analysis on client reports to translate value and drive recurring business

-Introduce new products and case studies to existing clients to grow the accounts

-Branch out to more contacts inside client organizations to drive additional contracts for the entire organization as a whole

-Reconnect with past clients to drive new business

-Present Survey.com’s offering to leads via capabilities’ calls

-Convert leads to new clients after the initial presentations and grow them

-Design client dashboards based on important KPIs

-Work with Project Management Team to confirm project success and achieve main objectives

-Collaborate with Clients to design the Account Plan for growth

-Monitor financial margins of projects and overall financial aspect of the account

-Set up project dashboards within the organizations CRM

Requirements

-Knowledge of Sales, Client Services, Account Management (minimum 2-3 years experience)

-Knowledge of the following software: MS Office

-Adaptable

-Highly Organized, ability to multi-task

-Detail-oriented

-Collaborative

-Work with attention to deadlines

-Thinking critically to find solutions

-Self-motivated

-Able to shift from tactical to strategic as needed

Education

-Bachelor’s Degree in related field of business, marketing, or communications

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