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At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.

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Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!


LATAM HR Manager

Mexico City · Full-time · Experienced

About The Position

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices in the Latin America region.

 Supervisory Responsibilities:

·      Recruits, interviews, hires, and trains new staff.

·      Oversees the daily workflow of the department.

·      Provides constructive and timely performance evaluations. 

·      Handles discipline and termination of employees in accordance with company policy.


·      Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

·      Provides support and guidance, management on complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.

·      Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

·      Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

·      Creates learning and development programs and initiatives that provide internal development opportunities for employees.

·      Oversees employee disciplinary meetings, terminations, and investigations.

·      Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

·      Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

·      Performs other duties as assigned.

Required Skills/Abilities:

·      Excellent verbal and written communication skills. Must be able to speak English and Spanish fluently (Portuguese fluency is a plus)

·      Excellent interpersonal, negotiation, and conflict resolution skills.

·      Excellent organizational skills and attention to detail.

·      Strong analytical and problem-solving skills.

·      Ability to prioritize tasks and to delegate them when appropriate.

·      Ability to act with integrity, professionalism, and confidentiality.

·      Thorough knowledge of employment-related laws and regulations.

·      Proficient with Microsoft Office Suite or related software.

·      Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Education and Experience:

·      Bachelor’s degree in Human Resources, Business Administration, or related field required.

·      A minimum of 2-5 years of human resource management experience preferred.

 Physical Requirements:

·      Prolonged periods of sitting at a desk and working on a computer.

·      Must be able to lift 15 pounds at times. 

·      Must be able to access and navigate each department at the organization’s facilities. 

About Us:

Trax is the world leader in computer vision solutions for retail, ranking in the top 25 Fastest Growing Companies on Deloitte's Technology Fast 500 list. The company enables tighter execution controls in-store and can leverage competitive insights through their in-store execution tools, market measurement services, and data science to unlock revenue opportunities at all points of sale. Trax uses smartphones, tablets, fixed cameras, and robotics to gain actionable shelf analytics in real-time.

In 2019, we were selected as a Red Herring Top 100 Global company and have been ranked in the top 25 Fastest Growing Companies on Deloitte’s Technology Fast 500 list. Our global headquarters is in Singapore, with offices across Asia Pacific, Europe, Middle East, North America and South America. To find out more about Trax, please visit

Trax Retail provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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