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At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.

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Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!


Solution Engineer

Moscow · Full-time · Experienced

About The Position

Trax - the world’s leading image recognition platform - is looking for a Business Analyst to further strengthen its Professional Services team.


  • Once a deal is properly qualified by sales, engage potential customers via phone, web, or onsite meetings and drive the solution discovery process
  • Validate customers' needs and identify areas where Trax solutions align to meet them
  • Identifying technical requirements
  • Partner with sales and delivery to see final pricing model and SOW creation
  • Partner with development teams to specify use cases, define technical approach and write detailed specifications
  • Coordinate post-sales transitions to appropriate delivery teams
  • Ensure customer success by working with Trax Client Services team for smooth onboarding and long-term success


  • Previous experience in a technical role or customer facing role (e.g. BA, Solution Engineer)
  • Experience in designing, presenting and demonstrating complex technology projects to customers
  • Strong understanding and knowledge of databases and data formats (e.g. SQL, JSON, XML)
  • Adequate communication skills and excellent English
  • Organizational skills and ability to managing multiple workstreams
  • Customer-oriented mindset
  • Retail/CPG industry experience is a distinct advantage

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