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Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!


Creative Design Manager

US · Full-time · Management

About The Position

Shopkick is on a mission to bring delight and reward to the consumer shopping experience. As part of the Trax Retail family, we are a unicorn looking to accelerate our growth trajectory as we partner with major brands and retailers, ranging from Ulta Beauty and Unilever to Best Buy and Purina, to transform the way people engage with stores and products, both online and in the physical world.

Shopkick is in search of a Creative Design Manager. The ideal candidate is someone who thrives in a fast-paced environment and challenges the status-quo. You will be responsible for managing a team of talented visual designers, creating impactful campaign assets for partners and Shopkick, driving the brand and content vision forward, all contributing to positioning Shopkick as the leading omni-channel solution that enables brands to reach millions of highly engaged shoppers throughout the purchase journey. Please note – this is a creative design role, not product design, though you will be partnering closely with the product team.

The role is based in the US (remote).

Why Shopkick/Trax:

  • Competitive package in line with your experience and qualifications
  • Fast-paced, competitive tech environment
  • Meaningful responsibilities with possibilities for significant impact
  • Being part of global leading tech unicorn
  • Dynamic team
  • An international environment


 Responsibilities include but not limited to: 

  • Manage and develop a team of visual designers
  • Lead and oversee production management, process and workflow 
  • Collaborate with marketing, product, sales and account management teams to create high-quality, high-impact creative to meet objectives
  • Identify and monitor design productivity, maintaining effective and efficient output
  • Partner with stakeholders across internally and externally (e.g. clients) to provide creative direction
  • Develop a deep understanding of how our customers engage and react to creative throughout the Shopkick experience 


  • At least 8 years of creative leadership and design experience for a consumer-facing brand or service
  • Proficiency on Mac computers and with Adobe suite (Illustrator, Photoshop)
  • Hands-on experience managing a team 
  • Deep understanding of visual design to help define and executive a creative vision that spans across the customer experience
  • Excellent communication and organization skills along with attention to detail and time management
  • Must be team oriented with the ability to work collaboratively and responsively to rush requests and changing deadlines
  • Experience in UX, product, marketing, and branding
  • Ability to provide clear creative direction and constructive feedback
  • Passion for, and deep understanding of, the marketing, shopper, and retail landscape
  • Solution-orientated who rarely uses the words “I/we can’t” 
  • Willingness to fail - but fail fast - and learn from mistakes 

Nice to have: 

  • Familiarity with and Salesforce

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