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At Trax, our people are at the core of our business, as we create technology and services that are changing the world of retail. Get to know us.

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Trax is a rapidly growing
company with start-up values

We started out with the daring mission of solving long-standing problems for our CPG and retail customers. Today, we are proud to be market makers, and our journey is streaked with perseverance, team work and a whole lot of fun.

Unleash your potential by joining a powerhouse of brilliant minds from diverse backgrounds, in an environment that is learning-friendly - and often filled with food!


Senior NetSuite Administrator

US · Full-time · Senior

About The Position

About Us: 

Trax’s mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax’s retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world’s top CPG companies and retailers use Trax’s dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit Trax. 

The Role: 

As a Senior NetSuite Administrator, you will be joining our IT Business Application team. You will manage and lead large-scale Solution Integration & Implementation activities. The Senior NetSuite Administrator will work together with high level management as well as key focal points from each of the groups towards successful implementation of their needs. Understanding the business needs, learning the processes and providing the vision and solution for the business. 


As a Senior NetSuite Administrator 

  • Lead and support NetSuite and other financial business applications. 
  • Work closely with business stakeholders and technical teams to design and execute complex projects using both out of box features and custom code. 
  • You will be expected to gather the requirements and analyze needs and gaps. Responsible for evaluating and recommending a configuration that maximizes software capabilities. 
  • Continuous improvement of financial tools and processes. 
  • Data Management - quality, Integrity, security, and backup of data. 
  • Cooperate with IT Project Manager on implementation of NetSuite projects (planning milestones, communication to users, support after Go Live). 
  • Evaluate and prioritize tasks and projects. 
  • Support existing interfaces between the NetSuite and the organization's systems. 
  • Provide hands-on support and train the Trax users, including writing user guides and other training material & communications. 
  • Evaluate new tools to be implemented with integration to NetSuite to drive solutions to business process issues and maintain database integrity. 
  • Provide front line support with regards to all aspects of NetSuite and data integrity. 
  • Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc. 
  • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform 
  • Re-design or re-implement existing applications and services to improve performance while leveraging most suitable technology. 


Additionally, you will bring: 

  • Education/Experience: Bachelor’s degree in related discipline(s) (MIS, IT Business/Computer Science), or equivalent experience. 
  • 5+ years of hands-on NetSuite product knowledge and architecture. 
  • NetSuite Administrator Certification required
  • Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, and dashboards 
  • Working knowledge of SuiteScript/web services, SQL, CSV imports, user provisioning, defining roles, analytics, and scheduling scripts 
  • Ability to communicate technical requirements to business stakeholders to ensure alignment on deliverables 
  • Strong knowledge and understanding of global finance processes experience 
  • Excellent analytical and hands-on problem-solving skills 
  • Outstanding interpersonal and collaboration building skills, able to work well in a cross-functional, matrix management environment 
  • Ability to work in a dynamic and fast changing environment 
  • Strong analytical and problem-solving skills 
  • Strong written and verbal interpersonal skills 
  • Ability to work independently with minimal mentorship 
  • Ability to partner closely with internal and multi-functional teams 

Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all. 

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