Data Specialist (Professional Services)
Description
Join us as a Data Specialist and be instrumental in supporting the EMEA Professional Services team with data needs; lead the successful setup of Trax solutions, finalize reporting requirements, and deliver the professional services developments to client satisfaction and acceptance.
Responsibilities
- Translate reporting requirements into formats accepted by Trax service providers and oversee the timely development process
- Working closely with the customer and development team to define, receive and run user acceptance test on professional services deliverables
- Develop deep knowledge and expertise on Trax products and solutions
- Collaborate with project stakeholders internal/external, partners, R&D teams, support, QA and subject matter experts to implement the desired solution
- Responsible and accountable for setup, configuration and maintenance of project reporting and KPIs including periodic analysis of related data items
- Support customer integration process with Trax systems via API
Requirements
- Strong analytical skills and understanding of how to interpret customer business needs and translate them into application and requirements
- At least 1 year of experience within a data driven role
- Experience working with information systems
- Solid written & verbal communication skills in English
- Self-motivated and able to work either independently or within a team
- Diligent with attention to detail
- Ability to work under pressure
- Knowledge in relational DB and SQL is a strong advantage
- Knowledge of Russian/French/German language is an advantage
- Knowledge of the Retail/CPG/FMCG industry in EMEA is advantageous
Education
- University degree